Simployer Trust Center › GDPR and privacy › Sub processors

Sub processors

Data Processor

Simployer is the Data Processor on behalf of our customers when we provide the Simployer service. The customer is the Data Controller.

Sub processors used by Simployer

Simployer uses subcontractors to fulfil parts of its various obligations, including the physical hosting of the system. The Data Processor is responsible for the performance of the subcontractor's tasks in the same way as if the Data Processor was performing the tasks.

Simployer have in place separate data processing agreements with all its subcontractors to ensure fulfilment of the terms of the Data Processing Agreement with all customers and GDPR Art. 28.

Upon entering into the Data Processing Agreement (between you as a Customer and Simployer as a vendor), you, the Data Controller accepts the use of the following sub processors below.

List of sub processors

Name of subcontractor

Description of processing

Location (storage and access)

Relevant modules
(see clause. 2)

Simployer AS
(A company in the Simployer Group)

Development and operation of modules

Norway

A, B, C, D, H

Simployer Sweden AB
(A company in the Simployer Group)

Development and operation of modules

EU

A, B, C, F, G, H

Simployer Tech Sp.z.o.o. 
(A company in the Simployer Group)

Development and operation of modules

EU

A, B, C, D, F, G, H

Microsoft Azure

Operation of servers, firewall, antivirus and backup

EU

A, B, C, D, E, F, H

Elasticsearch Inc

Operation of Elastic search engine

EU

C1

Twilio Sendgrid Inc.

Emailing-service for sending out notifications via e-mail

USA – transfers based on Binding Corporate Rules (BCR) and Standard Contractual Clauses (SCC)

A, B, C, D, G

Mailjet Inc.

Emailing-service for sending out notifications via e-mail

EU

F

Signicat AS

Digital signature

EU

B

Auth0

Authentication

EU

A, B, C, D, E, F, G, H

Kindly AS

Operations of platform for machine learning and language technology

Norway – Kindly AS – processing and transfer of chat-data to subcontractors
EU – hosting for temporary storage and processing of chat data

C2

Quatrix

Cloud based service for secure exchange of temporary files between the Customer and Simployer

EU

Is not connected to any specific module and is not used continuously but only when in need of exchanging data between Customer and Simployer

Amazon Web Services Europe

Operation of server and infrastructure, Platform as a Service (PaaS) 

EU

G

OneSignal

Infrastructure for push messages

USA - Transfer based on «Standard Contractual Clauses» (SCC)

G

Planhat

Customer Success Management system

EU

G