Robust features for any sized organization

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	Team	Workplace	Enterprise

Pulse surveys

Engagement pulsesOur core engagement pulses are based on 7 key drivers for engagement. All science-backed.	done	done	done
Focus pulsesGet in-depth insights in topics such as onboarding, change and team effectiveness.	done	done	done
Automated programsUse &frankly hands-off with one of our automated engagement programs that send pulse surveys and collect data for you.	done	done	done
Standard questionsChoose from 200 questions in our library.	done	done	done
Custom questionsCreate questions tailored to your own company initiatives to make it a relevant experience to both the business and the employees.	done	done	done
Quick questions<Send a single question spontaneously. Widely used for meeting follow up etc.	done	done	done
Flexible schedulingBe in total control over what and when a survey is being sent. Possibility for all group owners to send a pulse to their team regardless of user level.	done	done	done
Automatic insight notificationGet the insights pushed to you in your channel of choice. Email, mobile app or Slack.	done	done	done
Localized employee experienceSystem language (interface with menu, buttons and so on) is available in Swedish, English, Norwegian and Danish. The majority of the standard questions are translated in 20+ languages. Users with Workplace or Enterprise account can decide which language they want to see, while only administrator can decide which language the Team users see.	English, Swedish, Norwegian & Danish	done	done

Analytics

DashboardEasy and visual access to the results	done	done	done
HeatmapInstant visual feedback on your result that is color coded	done	done	done
Export resultsEasy export of results to other formats such as .pdf, .ppt, .xlsx or .csv	done	done	done
Standard KPIsFollow a concrete metric over time using one of our standard pulses	done	done	done
Custom KPIsCreate your own set of KPIs based on your own questions and pulses.	done	done	done
Response rate resultsEasy follow how different teams use &frankly.	done	done	done
Automated segment analysisDeep dive into your data and slice it according to		done	done
Organizational overviewGet an holistic overview of the results from all your teams in the organization		done	done
External benchmarkManagers can compare results with all other teams using &frankly.	done	done	done
Internal benchmarkManagers can compare result with all other teams in your organization.		done	done
Sentiment analysisAnalysis on free text answers and comments on all questions to discover keyphrases and sentiment.		done	done
Custom analyticsBased on your specific needs we can do custom reports for you.			done

Leadership development

Micro learning articlesQuick read articles with tips for managers on how to drive engagement in their team. Available in the mobile app.	done	done	done
Standard ActionsRecommended actions for managers based on specific results.	done	done	done
Custom ActionsCreate your own actions to drive company best practices at scale.		done	done

Employee management

Unlimited usersEmployees in your organization.	Up to 100	done	done
Unlimited groupsCreate groups that reflect your organizational structure.	Up to 10	done	done
Assisted user importGuidance and assistance in getting all your employee records into &frankly within a structure that reflects your organization.		done	done
Custom user attributesAdd your own attributes to be able to analyze your data in the way you want.		done	done
Flexible user access settingsRemove and give access to managers to create questions, groups and send out surveys and/or let employees have access to the results to increase transparency.	done	done	done

Mobile Application

done

done

done

Customer Success Support

Digital oboarding	done	done	done
Assisted onboarding programCustomized support from one of our Customer Success Managers to help onboard your organization and send out your first pulses.		done	done
Personal Customer Success ManagerSenior Customer Success Manager that is a personal point of contact to support with your continuous work.			done
Digital manager trainingsEasy and continuously onboard new managers with our online training sessions.	done	done	done
Tailored trainings for managersMake sure all managers get a good start in &frankly.			done
Customer knowledge portal24/7 access to FAQs, tutorials and educational material.	done	done	done
E-mail support	done	done	done
Real-time chat	done	done	done
Prioritized support		done	done
Phone support			done

Integration

Slack integrationGet questions and results pushed directly to Slack.	done	done	done
&frankly organization APIEasily input data about your organization and employees into &frankly.	done	done	done
&frankly data APICollect result data from &frankly and import it into the analytics tool of your choice.	done	done	done
Single Sign-OnMake signing in to &frankly as easy as possible for employees. We support all SSO solutions that are based on SAML2 standard. We also provide pre-configured SSO with OKTA, Google, Microsoft Azure, Oracle Identity Cloud, Google G Suite, ZOHO, IBM, Gemalto, Citrix, AWS.		done	done
User management integration			done
Other 3rd party integrations			done
Managed integrationCustom integration to your HR-system which include support and maintenance.			done

Privacy, Compliance and Security

Sophisticated privacy rulesIndustry best in class integrity framework to protect the anonymity of employees. Minimum 3 answers required regardless of how the data is being sliced..	done	done	done
GDPR compliance	done	done	done
Compliant with global security standardFully compliant with global security standards ISO27001, OWASP, NIST and employees holding CISSP certifications.	done	done	done

Agreements

Standard service & data processor agreement	done	done	done
Service level agreement			done
Other custom legal agreements			done